Tips
for effective selling
Before selling solutions we have to
uncover the problem. Here's a simple four-step method




Ash Preston and partners
British Red Cross
City and Guilds
Check-O-Matic
Computacenter
The Economist
Dunlop Aviation
Fairfax Dental
The Hale Clinic
Health Education Authority
John Brown
Johnson Matthey
Mitsubishi Corporation
North East Thames Regional Health Authority
Office of Fair Trading
The Playing Card
The Post Office
Racal Electronics Group
Relcom Communications
Scandinavian Window Systems
Sedgwick Europe
Sema Group
Solaglas
Stena Line
Sterling Granada
Unisys
Wittenborg
Francis Newman
Message Matters
Telephone 020 8441 7426
francis at message-matters.com
Raising your prices is the direct and simplest way to increase value of sale. But if price is part of your competitive strategy, increasing prices might compromise client loyalty and lose their patronage.
You can increase perceived value by improving and adding
more features and benefits to your offering. Sometimes you can charge more
for this, but often you're creating complimentary products to generate
back-end sales.
It's surprising how little this costs considering the
difference it can make to sales.
Discounts and free gifts are effective sales incentives. But building loyalty
requires a
long-term view.
Self-help guides and tutorials
Self-help guides and tutorials are effective tools for adding value and establishing credibility. They show commitment to helping your client. In the short-listing process they can help swing a decision in your favour.
Market research reports and surveys can be used to provide intelligence to support important decisions. If you conduct your own research, why not include a summary in a regular newsletter.
Risk reversal
Every business transaction carries a level of risk on
both client and supplier's side.
Working to reduce client risk will increase your acceptance rate and establish
confidence.
Guarantees are highly effective when negotiating large contracts. Long trial periods, full money refunds, deferred payments or payment for results only are typical examples of risk reversal.
The key lies in only committing to what you know you can deliver and ensuring your client agrees to the same terms.
Rebranding third party products
and services
Many businesses have built their success
on re-branding other people's products and services. Virgin has done this
in the UK with their financial services and mobile phones business. But
you don't have to be a big brand to make this work for you.
Joint ventures with suppliers and colleagues create new opportunities and provide clients with complimentary products and services without compromising your main business.
Tips
for effective selling
Before selling solutions we have to
uncover the problem. Here's a simple four-step method
Technical specifications
can be translated into friendly
self-help guides.
These are often more effective than conventional sales brochures.
Technical guide provides specifying help on vending
machines for architects.
Wittenborg


Isometric drawings provide clear instructions, which can be used in several formats.


increasing your sales value